Privacy Policy
Miciah’s Trusted Locks
LocksColumbus.com
Effective Date: September 2, 2026
At Miciah’s Trusted Locks, we respect your privacy. This Privacy Policy explains what information we collect when you use LocksColumbus.com, how we use it, and how we protect it.
By continuing to use this website, you acknowledge that you have had the opportunity to review this Privacy Policy. When you voluntarily submit information through our scheduling or contact forms, you agree that we may use that information as described below.
Information We Collect
When you request service through our online scheduling system, we may collect:
- Your name
- Your phone number
- Your email address, if you choose to provide one
- The type of locksmith service you are requesting
- The address or location where service is needed
- Any notes or additional information you choose to provide
- Your selected appointment date and time
- Whether you requested appointment reminders
- Whether you requested to join our mailing list
You are not required to provide an email address to request an appointment.
We only ask for information that is reasonably useful for scheduling, communicating about, and providing locksmith services.
How We Use Your Information
Information submitted through our scheduling system may be used to:
- Schedule and manage your appointment
- Contact you about your requested service
- Confirm appointment details
- Send appointment-related communications when applicable
- Provide locksmith services at the location you provide
- Respond to questions or requests
- Maintain our appointment and business records
- Improve the operation of our website and scheduling process
- Send marketing communications if you separately choose to subscribe to our mailing list
Your service information may be used by Miciah’s Trusted Locks and authorized technicians who need the information to perform or manage your requested service.
Appointment Information
When you schedule an appointment, the information necessary to manage that appointment is stored within our website’s scheduling system.
Appointment information may include your name, phone number, email address, service requested, service location, appointment date and time, notes, and communication preferences.
This information is used for legitimate business purposes, including scheduling, dispatching, communicating with customers, and keeping appropriate business records.
Email Communications
If you voluntarily provide an email address when scheduling service, we may use it to send you information directly related to your appointment, such as an appointment confirmation.
Providing an email address does not automatically mean that you are subscribing to marketing emails.
If you choose to subscribe to our mailing list, your email address may also be used for future business or promotional communications. You may withdraw from marketing communications at any time by contacting us or using an unsubscribe option provided with the communication, when available.
Phone and Text Communications
Your phone number may be used to contact you regarding your requested locksmith service, appointment, scheduling, arrival information, or other matters directly related to providing the service you requested.
We do not interpret the submission of a phone number by itself as permission to send unrelated marketing messages.
If you separately provide consent for text-message communications where applicable, those communications may be subject to additional terms or carrier charges.
Cookies and Website Technology
LocksColumbus.com may use cookies and similar technologies.
Some cookies may be necessary for the website to function properly, maintain security, remember temporary information, or provide requested functionality.
For example, certain WordPress functionality and our technician scheduling system may use temporary cookies or session-related technology.
We do not use the information collected through necessary website functionality to sell your personal information.
If we add analytics, advertising, remarketing, or other non-essential tracking technologies in the future, this Privacy Policy may be updated and additional choices or consent mechanisms may be provided where required by applicable law.
Information We Do Not Sell
Miciah’s Trusted Locks does not sell your personal information to data brokers or third parties for their own independent marketing purposes.
We use customer information primarily to operate our business, communicate with customers, schedule and provide locksmith services, and fulfill requests made through our website.
Sharing Information
We may share information when reasonably necessary to operate our business or provide the service you requested.
This may include sharing relevant appointment information with:
- Authorized locksmith technicians assigned to your appointment
- Website, hosting, email, or technology providers that help us operate the website and scheduling system
- Service providers assisting with communications or business operations
- Government authorities, courts, or law enforcement when legally required
We do not intentionally disclose customer information to unrelated third parties simply for their own marketing purposes.
Service Locations and Addresses
If you provide an address or service location, that information is used to determine where locksmith service is needed and to help authorized personnel locate the requested service location.
Because a service address can be sensitive information, please provide only information reasonably necessary for us to locate and perform the requested service.
Information Security
We take reasonable measures to protect information submitted through our website.
However, no website, email system, online service, or method of electronic storage can be guaranteed to be completely secure. You understand that information transmitted over the internet carries some inherent risk.
How Long We Keep Information
We may retain appointment and customer information for as long as reasonably necessary for scheduling, customer service, business administration, accounting, recordkeeping, dispute resolution, legal obligations, or other legitimate business purposes.
When information is no longer reasonably necessary for these purposes, we may delete or securely dispose of it.
Your Choices
You may choose not to provide optional information.
For example, an email address is optional when scheduling service.
You may also choose whether to request appointment reminders or subscribe to our mailing list when those options are presented.
You may contact us to request information about personal information we maintain about you or to request correction or deletion where applicable and legally permitted.
Children’s Privacy
Our website is intended for general audiences and is not directed toward children under 13.
We do not knowingly collect personal information from children under 13.
If you believe a child has submitted personal information to us, please contact us so that we can review and address the situation.
Third-Party Websites and Services
Our website may contain links to websites or services operated by other companies.
Those websites have their own privacy policies and practices. We are not responsible for the privacy practices, security, or content of third-party websites.
When you follow a third-party link, you should review that company’s privacy policy before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time as our website, services, or business practices change.
The updated version will be posted on this page with a revised effective date.
Your continued use of the website after an updated Privacy Policy is posted constitutes acknowledgment of the updated policy, to the extent permitted by applicable law.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Miciah’s Trusted Locks
LocksColumbus.com
Phone: 440-637-3127
Email: Miciah@LocksColumbus.com
We are happy to answer reasonable questions about the information you provide to us and how it is used.